Working with ESL Clients
When you’re working with clients whose first language isn’t English, language and culture-based misunderstandings can crop up. Our speaker, Maya Glovinsky, has experience working with clients who have different language backgrounds, both in the US and overseas. She will present some tips on:
-Making sure your author queries are unambiguous
-Common grammar and syntax errors, with easy fixes
-Face-to-face vs. email communication
-How to deal with language barriers
-Billing and payment issues
Maya is a Northern California-based copy and technical editor who enjoys working with foreign clients.