Sign in with a guest (free) or member account to register for EFA courses.

Problem Clients 101: Common Dilemmas and How to Avoid Them (Webinar Recording, Free to EFA Members)


Want a discount? Become a member.

SKU: 196177 Tags: ,


"Learn how to hone your problem-client radar to avoid potential issues, fire clients professionally, and make room for the clients you love." —Molly McCowan, instructor
Important Information About Our Recorded Webinars

After placing your order, your recorded webinar will be added to your personal course library on our education site. That site has different login information from the main EFA site. Please check your email for information on how to access the webinar.

Webinar recordings may not be downloaded, and access ends five years after the recording date. Please check the webinar air date at the bottom of this listing to know how long you will have access to the recording.

Have you ever felt drained by a client who demanded your time and attention? Have you discovered too late that your personality clashes with someone you agreed to work with? Have you spent minutes, hours, or even days fretting about how a client will react, or what stunt they’ll pull next? Some freelancers say that dealing with problem clients is part of doing business—I say that allowing problem clients to take over your work life will eventually cost you your business. You’ll leave this 90-minute workshop with the tools you need to spot potential problem clients (and steer clear!), deal with common client issues professionally, and fire clients who make your freelance life miserable.

This Webinar Is Free for EFA Members!

Sign in with your EFA member account to access member pricing on all our educational offerings and get this webinar for free! Not a member? Join now.

Molly McCowan is the founder of Inkbot Editing. A highly experienced developmental editor, certified business coach, and instructor, she empowers editorial entrepreneurs to build badass businesses. Learn how to find your ideal rates, escape the hustle, and (re)build a business that energizes you in Molly’s free, 9-lesson course for editors.

This webinar originally aired on March 25, 2021.

Information and Policies
Our class information page has detailed information on registration, accessibility, duration of access to course materials, and refunds. All participants in EFA courses must abide by our anti-harassment policy.