To register for a class, you must have an EFA account. EFA members receive an automatic 20% discount on all educational offerings. You can also register for classes and webinars by setting up a free guest account. To join, upgrade from a guest to a member, or set up a guest account, go here.

Registration for webinars closes at midnight Eastern Time before the webinar takes place. Registration for online courses closes two business days before the start date of the course. We cannot accommodate late registrations.

Classes with too few registrations will be canceled two days before the first class date; registrants will be notified and their fee completely refunded. If a class needs to be rescheduled, registrants will be notified and given the option to request a complete refund.

Registration for live webinars includes access to the webinar’s recording, usually shared within one week of the webinar air date.

Payment Options

Advance online registration and payment with a credit card are required for all EFA classes and webinars. Transactions are conducted on a secure server. To register, sign in to your member or guest account and follow the registration links in the course catalog.

Each student must register individually. If you are paying for a student other than yourself, have the student register for their own EFA account (member or guest) and provide the account information to you. Log in using that account and enter your billing information when checking out.

Please enter the student’s email address as the billing email, as that is the address that will be granted access to course materials.

Accessibility and Equity

Traditional and self-paced courses are hosted on our education site, which is powered by Kajabi. These courses use a combination of video presentations and text. All videos are captioned. Instructor Q&As are held on Zoom or Google Meet, with automated captions available.

Webinars are hosted on Zoom with automated captions. Webinar recordings are hosted on our education site and professionally captioned, with transcripts provided.

If you have specific inquiries about accommodations, email the education coordinator.

Duration of Access

Access to materials and forums for traditional courses lasts for 90 days from the end of the class.

Access to self-paced courses lasts for 365 days from the date of purchase or the class launch date, whichever is later.

Access to webinar recordings lasts until the webinar is removed from our archives, which is generally five years from the webinar’s original air date but may be sooner.

Refund Policy

Refunds for course registrations are subject to approval.

Refund requests for traditional courses and live webinars must be made no later than one week before the course start date. No refunds will be granted for requests made after that time.

Refunds are not generally given for self-paced courses or recorded webinars, since access to all materials is immediate. However, you may request a refund within one week of purchasing self-paced course access if you have not yet completed any of the lessons in the course.

To request a refund, email the education coordinator with the name of the course and the order number on your receipt. An administrative fee of US$20.00 will be deducted from each registration that is cancelled.

Contact Our Education Team

For more information on anything related to the EFA’s education options, or for support with accessing our education site or courses you’ve purchased, email the education coordinator. You may also telephone the EFA office at 212-929-5400 (toll-free: 866-929-5425), but email is the best way to reach our education team.

Office Closed Monday April 8.

The EFA Offices will be closed Monday, April 8, 2024. We will reopen on Tuesday, April 9. Job postings, discussion list subscriptions, and other customer service requests may not be responded to until then.

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