To register for a class, you must have an EFA member or guest account. EFA members receive an automatic 20% discount on all educational offerings. To join, upgrade from a guest to a member, or set up a guest account, go here.

Registration for webinars and courses closes at midnight Eastern Time before the webinar or course takes place. We cannot accommodate late registrations for webinars. Late registrations for traditional courses may be possible, with the instructor’s permission; email the education coordinator to inquire.

Classes with too few registrations may be canceled two days before the first class date. Registrants in canceled classes will be notified and their fee completely refunded. If a class needs to be rescheduled, registrants will be notified and given the option to request a complete refund.

Registration for live webinars includes access to the webinar’s recording, usually shared within one week of the webinar air date.

Payment Options

Advance online registration and payment with a credit card are required for all EFA classes and webinars. Transactions are conducted on a secure server. To register, sign in to your member or guest account and follow the registration links in the course catalog.

Each student must register individually. If you are paying for a student other than yourself, please enter the student’s email address as the billing email at checkout, as that is the address that will be granted access to course materials. Course registrations are not linked to the email address on the EFA member or guest account.

Accessibility and Equity

Traditional and self-paced courses are hosted on our education site, which is powered by Kajabi. These courses use a combination of video presentations and text. All videos are captioned. Instructor Q&As are held on Zoom or Google Meet, with automated captions available.

Webinars are hosted on Zoom with automated captions. Webinar recordings are hosted on our education site and professionally captioned, with transcripts provided.

If the fee for a course is out of reach for you, you may request a one-time 50% discount. To learn more about this discount or inquire about other accommodations, email the education coordinator.

Duration of Access

Access to materials and forums for traditional courses lasts for 90 days from the end of the class.

Access to self-paced courses lasts for 365 days from the date of purchase or the class launch date, whichever is later. Extensions of between 3 and 12 months may be purchased for a pro-rated fee. To extend access beyond 365 days, email the education coordinator.

Access to webinar recordings lasts until the webinar is removed from our archives, which is generally five years from the webinar’s original air date but may be sooner.

Refund Policy

Refunds for course registrations are subject to approval.

Refund requests for live webinars must be made no later than one week before the course start date. No refunds will be granted for requests made after that time.

Refunds are not generally given for self-paced courses, traditional courses, or recorded webinars, since access to materials is immediate. However, you may request a refund within three days of receiving access to a self-paced or traditional course if you have not yet completed any of the lessons in the course.

To request a refund, email the education coordinator with the name of the course and the order number on your receipt. An administrative fee of US$20.00 will be deducted from each registration that is cancelled.

Contact Our Education Team

For more information on anything related to the EFA’s education options, or for support with accessing our education site or courses you’ve purchased, email the education coordinator. You may also telephone the EFA office at 212-929-5400 (toll-free: 866-929-5425), but email is the best way to reach our education team.