● Be respectful. We expect Discussion List members to be respectful, professional, polite, and considerate at all times.

● Be welcoming. Remember back to when you were a brand-new freelancer and be welcoming to new members and those just getting started. Just because these members are new doesn’t mean they don’t have valuable ideas to contribute. Make them feel welcome!

● Improve the discussion. Before posting, take a moment to consider whether your post is helpful and relevant to the conversation. Out of respect for members’ time and attention, refrain from posting redundant information, posting excessively, or writing extremely long posts. Topics unrelated to your work should use the #CHAT hashtag.

● Stay on topic. Instead of taking an existing topic in a radically different direction, please open a new thread. This helps keep threads organized by making sure the discussion matches the subject line and hashtag(s).

● Respect others’ privacy. Don’t share sensitive or personal information about others, including clients and their projects. Respect everyone’s right to privacy.

● Don’t be a grammar snob. Please do not correct your fellow freelancers’ spelling, grammar, or usage. The focus of the List should remain on the ideas expressed.

● Include your name in your posts. To build a healthy online community that prioritizes professionalism, transparency, and collegiality, we require that you use your name in your posts (rather than a username or simply your company name).

● Help keep the list tidy. Follow these three simple guidelines to keep the Discussion List organized and clean:

1. Include the correct hashtag (if you don’t, the message will bounce back).
2. Add a clear and specific subject to your message. (Don’t post a message using only a hashtag in the subject line.)
3. Quote only the relevant material when replying to a post. (If you’re on digest, remove the digest below your message first.)

Questions on how to use the List or search the archives? Please visit our FAQ page.

● Hate speech and discrimination. We do not tolerate speech that attacks a person or group of people on the basis of who they are, or communications or comments that are insulting, degrading, aggressive, or threatening, including but not limited to those based on race, color, culture, religion or no religion, gender identity, gender expression, age, national or ethnic origin, ancestry, citizenship, education, ability, health, neurotype, marital/parental status, political beliefs, socio-economic background, sexual orientation, and/or military status.

● Personal attacks, bullying, harassment, or abuse. We do not tolerate personal attacks, bullying, harassment, abuse, or any repeated or habitual intimidation or badgering. This includes sending, posting, or sharing false or defamatory content about someone else. Discussion List members have diverse opinions and perspectives, and it’s okay to disagree with something by making a reasoned counter-argument that improves the discussion. However, do not attack, abuse, or be rude to a colleague on the List—this includes insults and name-calling. Also avoid responding to a post’s tone instead of its content. Remember that what you consider teasing or kidding may be perceived as insulting, aggressive, degrading, or threatening by someone else. It’s best practice to avoid snark, sarcasm, and jokes you might hear in a bar or locker room.

● Sexually suggestive or explicit content and profanity. This is a professional community. Verbal, written, and nonverbal comments or communications or actions that are sexually graphic or sexually suggestive may constitute harassment. Avoid using profanity.

● Threats. We do not tolerate threatening remarks or aggressive or hostile behavior. In extraordinary cases, we may report threats of violence to law enforcement.

● Spam. Content that we deem spam will be removed.

● Advertising. Advertising is not allowed, with the exception of brief one-time announcements directly relevant to a member—the publication of a member’s book or article, for instance. Reports on products, services, books, websites, etc. by members who have no financial stake in them are not considered advertising and are welcome.

● Copyrighted content. As editorial professionals, we need to be particularly vigilant regarding copyright violations. Do not post copyrighted material beyond accepted fair use.

For security reasons, attachments are not permitted on this list. If you post a message with an attachment, it will be stripped off.

One-time postings about legitimate, professional-quality jobs or opportunities are acceptable (use the #BIZ hashtag). However, if you or a colleague wish to hire an EFA member, please post the job on the EFA Job List.

When in doubt, please contact the moderators before posting.

What Discussion List Members Can Do

● If you see content that breaks our rules, contact us. Our moderators will evaluate each reported post and educate members about our rules. You can opt to disengage by not replying or by muting the channel or the individual thread. Please do not reply to the entire list if you’re trying to notify a moderator of a potential problem.

What Discussion List Moderators Can Do

● Moderators will review each situation on a case-by-case basis, tailoring our response to meet the needs of the situation. We will investigate and respond as appropriate, using this Code of Conduct to guide our decision.

Actions we may take include, but are not limited to:

1.  Formal warning
2.  Closing of threads
3.  Pre-moderation (requiring a member’s messages to be approved by a moderator before they’re posted)
4.  Content removal
5.  Suspension or removal from the Discussion List
6.  Revoking EFA membership in accordance with EFA bylaws.

● We follow a three-strike rule regarding members who violate the CoC:

• Strike one: Everyone deserves the benefit of the doubt the first time they break a rule. The first time, we send a friendly warning off-list explaining how their post was in violation.
• Strike two: The second time a member violates the CoC, they’re either sent a second off-list warning or they’re placed on pre-moderation for 30 days, depending on the severity of the violation.
• Strike three: If the member already completed a 30-day pre-moderation period and they violate the CoC a third time, they will be removed from the Discussion List. If they have not yet been on pre-moderation, they are automatically placed on pre-moderation for 30 days.

If a member returns from strike-three pre-moderation and breaks a rule again, they will be removed from the Discussion List.

The Discussion List and its archives are open to members only but bear in mind that messages can be forwarded to anyone. No internet message is truly private, so be circumspect, especially when discussing clients.

To use this service, you agree to abide by our Anti-Harassment Policy.

The EFA retains full discretion to remove any content or impose sanctions for activity that the moderator(s), acting in good faith, deem unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party’s intellectual property. This Code of Conduct describes when we will exercise that discretion.

Code of Conduct Review

The Board of Governors reviews this document regularly. This Code of Conduct was last reviewed and approved by the EFA Board of Governors on March 3, 2021. Members may submit feedback on the Code of Conduct here.